Privacy Policy

Effective Date: March 25, 2026

This Privacy Policy describes how Juggernaut XL collects, uses, stores, and shares information when you access juggernautxl.com and related hosted services. We aim to be clear about what data is collected and how it is used in connection with account access, billing, generation workflows, and support.

“Personal Data” means information that identifies, relates to, describes, or can reasonably be linked to an identifiable individual.

Data Collection

To provide access to the services, Juggernaut XL may collect the following categories of information, some of which may be Personal Data.

Core Service Data

• Uploads: We collect files, images, prompts, settings, and other inputs you submit through the service.
• Generated Output: We collect and store generated images, derived assets, and associated metadata necessary to provide the service.
• Usage Metadata: We may collect technical and operational metadata related to generations, task status, credits, and account activity.

Account and Contact Details

• Account information: We collect information such as your email address and other account identifiers used to create or access your account.
• Billing information: When you purchase paid services, relevant billing or transaction information may be processed by secure third-party payment providers.

Communications

When you contact Juggernaut XL by email, support channels, or other communication methods, we may retain those communications to respond to you, improve support quality, prevent misuse, and meet legal obligations.

Data We Collect Automatically

When you use the services, Juggernaut XL may collect certain information automatically, including:

• IP address;
• device and browser information;
• session and authentication data;
• subscription or billing status;
• usage statistics and diagnostic data.

We may also collect information through cookies and similar technologies. For more details, see the Cookie Policy.

Data Processing Purposes

We may use the information we collect for the following purposes:

A. Account administration: To create, authenticate, manage, and secure your account.

B. Service delivery: To operate the generation workflow, store your inputs and outputs, manage credits, and provide the features you use.

C. Product improvement: To maintain, troubleshoot, analyze, and improve performance, reliability, and usability of the services.

D. Customer support: To respond to inquiries, diagnose issues, and provide user support.

E. Billing and transactions: To process purchases, confirm payments, prevent abuse, and maintain financial records.

F. Security and fraud prevention: To monitor misuse, protect the platform, enforce policies, and investigate suspicious activity.

G. Legal and compliance: To comply with applicable laws, lawful requests, dispute resolution, and enforcement of our Terms.

H. Communications: To send transactional notices, service updates, and, where permitted, marketing communications.

Legal Basis

Where required by applicable law, we process Personal Data under one or more of the following legal bases:

• Performance of contract: When processing is necessary to provide the services you request.
• Legitimate interests: When processing supports the operation, security, and improvement of the services.
• Legal obligation: When processing is necessary to comply with law or lawful requests.
• Consent: When consent is required for specific processing activities.

Data Sharing

We do not sell or rent your Personal Data. We may share information in the following circumstances:

• Service providers: With vendors that support hosting, storage, authentication, analytics, communications, or similar operations.
• Payment providers: With payment processors and billing partners as needed to complete transactions.
• Legal compliance: When required by law or when reasonably necessary to protect rights, safety, or the integrity of the service.
• Business transfers: In connection with a merger, acquisition, financing, or sale of all or part of the business, subject to applicable confidentiality and legal requirements.

Your Rights and Choices

Depending on your location, you may have rights to:

1. Request access to the Personal Data we hold about you.
2. Request correction of inaccurate Personal Data.
3. Request deletion of Personal Data, subject to legal exceptions.
4. Request restriction of certain processing activities.
5. Object to certain processing, including some marketing uses.
6. Withdraw consent where processing is based on consent.

To exercise these rights, contact us at support@juggernautxl.com.

Data Security and Retention

We use reasonable technical and organizational safeguards designed to protect Personal Data. No method of storage or transmission is completely secure, and we cannot guarantee absolute security.

We retain information for as long as reasonably necessary to provide the services, maintain records, resolve disputes, enforce agreements, and meet legal obligations.

Cookies and Tracking

Juggernaut XL uses cookies and similar technologies to operate the site, remember preferences, analyze traffic, and support product performance. You can control many cookies through your browser settings, but some features may not work properly if certain cookies are disabled.

Governing Law and Contact

This Privacy Policy is governed by applicable law as determined by the Terms of Service and any mandatory local legal requirements.

If you have questions about this Privacy Policy or want to exercise your rights, contact us at:

Email: support@juggernautxl.com